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We upgraded to GP 2013 at the end of December and everything is working fine except some unusual activity with our SOP documents.
When looking at the documents via Report Writer and the printed Report Definitions, everything appears "normal" and everything is the way it was prior to the upgrade.
But I am missing something.
On some of the SOP ORDERS (and when they are transferred to Invoices), and the packing slip, the Address Line for City, State, Zip is duplicating to the next line. But then at other times, it is getting suppressed so that we have to handwrite the City, State, Zip in order to ship an item.
I have tried to look for a pattern, but have been unable to locate it. We also had a message that is to be written on any orders with a "B" in the SOPNumber and while the calculated field for that is showing in Report Writer, it is not getting printed out on the forms.
I have checked and everyone is using the same REPORT.dic
Any thoughts to send me in the right direction?
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Max,
Thank you for the suggestions. I have found what the problem was and if I had done more thorough research at the beginning, I would have saved myself a lot of time.
The reports that didn't upgrade (we did both methods above), were the ones that were never going to upgrade per the pre-upgrade information.
However, now that I know this and other information, I have a separate workstation I am working on to upgrade the reports correctly.
thank you for your assistance.
Pam
Did you upgrade the modified reports using the GP utilities or simply export and import to GP 2013? It may be worth to test as follows:But you should try in test environment first and after backing up all dictionaries.
Start with blank Report.dic for GP 2013. (you can rename the existing Report.dic)
Export one report package from old version and import to GP 2013 and see if that works.
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