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Can't save Payments if amount is less than $10000

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Posted on by Community Member Microsoft Employee

Hi fellows,

When i try to save payment form by entering less than 10,000 in the amount field it stops me and give the error: The payment amount can't be less than total amount applied to invoices. If you contact support, please provide the technical details.

Please guide!

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Abdul Wahab 12,070 Super User 2024 Season 1 on at

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RE: Can't save Payments if amount is less than $10000

Hi Ebad,

If you are not using Field Service module than just deactivate the plugin 'Microsoft.Dynamics.FieldService.FieldServicePlugin'.

I think this will resolve your problem.

Thanks

Reagrds,

AW
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Aric Levin 30,188 on at

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RE: Can't save Payments if amount is less than $10000

It seems like your have a pre-validate event for the Update message of the msdyn_payment entity.

Please check the business logic there.
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Community Member Microsoft Employee on at

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RE: Can't save Payments if amount is less than $10000

As per my understanding from the error log file.

You have some validation in plugin on save of payment which checks for the entered amount on payment form is less than the total amount on Invoice then throw exception.

Hope this helps.
Community Member Microsoft Employee on at

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RE: Can't save Payments if amount is less than $10000

ErrorDetails-_2800_2_2900_.txt
tw0sh3ds 5,600 on at

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RE: Can't save Payments if amount is less than $10000

Have you downloaded the log file from the error message? Can you post it in your question?