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Microsoft Dynamics CRM (Archived)

Can't save Payments if amount is less than $10000

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Hi fellows,

When i try to save payment form by entering less than 10,000 in the amount field it stops me and give the error: The payment amount can't be less than total amount applied to invoices. If you contact support, please provide the technical details.

payment-save-error.jpg

 

Please guide!

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  • tw0sh3ds Profile Picture
    5,600 on at
    RE: Can't save Payments if amount is less than $10000

    Have you downloaded the log file from the error message? Can you post it in your question?

  • Community Member Profile Picture
    on at
    RE: Can't save Payments if amount is less than $10000

    ErrorDetails-_2800_2_2900_.txt

  • Suggested answer
    Community Member Profile Picture
    on at
    RE: Can't save Payments if amount is less than $10000

    As per my understanding from the error log file.

    You have some validation in plugin on save of payment which checks for the entered amount on payment form is less than the total amount on Invoice then throw exception.

    Hope this helps.

  • Suggested answer
    Aric Levin - MVP Profile Picture
    30,190 Moderator on at
    RE: Can't save Payments if amount is less than $10000

    It seems like your have a pre-validate event for the Update message of the msdyn_payment entity.

    Please check the business logic there.

  • Suggested answer
    Abdul Wahab Profile Picture
    12,119 Moderator on at
    RE: Can't save Payments if amount is less than $10000

    Hi Ebad,

    If you are not using Field Service module than just deactivate the plugin 'Microsoft.Dynamics.FieldService.FieldServicePlugin'.

    I think this will resolve your problem.

    Thanks 

    Reagrds,

    AW 

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