RE: Can you attach PDF document to work order/ work request?
Hi Environmental Services,
What you describe sounds as if a system modification/integration is needed for this.
Dynamics supports document attachments and work orders.
If you want to link all of that to a 3rd party system an integration needs to be build, which cannot be there out of the box because there are numerous 3rd party systems out there.
I would recommend talking to some developer / integration specialist to realize this integration.
Best regards,
Ludwig