SOP Fulfillment Order/Invoice - Statuses to Delete and Void

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The users are questioning why some Fulfillment Orders/Invoices can be deleted or voided and why they cannot. I see the information in the manual and HELP but the users need a list of which document statuses (as seen in the lower right corner or the SOP transaction entry screen) allow users to delete and or void, and which statuses do not. Is there a list out there that lists each status and whether each is allowed or not?

Thanks!

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L Vail 65,271 on at

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Hi NOLA,

I can add a little to this, I don't have a list per say, but here's my understanding of the rules. It's not really the status field, there are other controlling features.

Once a SOP document has been printed (even to the screen) it cannot be deleted. This is true regardless of the settings on the Document Type Setup window.

The SOP Document type Setup contains a selection for each document type ID as to whether that document type can be deleted and/or voided.

For Workflow: presuming you have the right to delete. You can delete:

Ready to Print Pick Ticket

Unconfirmed Pick

Confirm Pick Ready to Pack

For Workflow: You cannot delete

Unconfirmed Pack

Shipped

For Workflow: You cannot delete, but you can Void

Ready to Print/Post

I think that's how it works.

Kind regards,

leslie

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