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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / 'The Item Ledger E...
Small and medium business | Business Central, N...
Suggested answer

'The Item Ledger Entry does not exist' error message when posting a Transfer order

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Posted on by My D365 5

We are using Business Central version 19.5 and when we try to post a Transfer order get a meesage 'The Item Ledger Entry does not exist. Identification fields and values: Entry No.='7883'

I can see that this entry is not on the Item Ledger Entry table. Any idea on how I can fix the issue?

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Dynamics 365 Business Central
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  • Suggested answer
    MahGah Profile Picture
    MahGah 15,519 on at
    RE: 'The Item Ledger Entry does not exist' error message when posting a Transfer order

    Hi

    This is looks like a strange message. I cannot understand why Item Ledger Entry does not exist.

    A few questions

    1) Do you allow "negative" inventory in your environment? If yes I think you should have enough inventory for this to post.

    2) Do you use Item Reservation? it is yes that is the chance that you do not have exact reserve item for this

    My recommendation is ask your partner to look into this and look to find the exact cause of the error.

  • My D365 Profile Picture
    My D365 5 on at
    RE: 'The Item Ledger Entry does not exist' error message when posting a Transfer order

    Hi

    Thanks so much for the assistance. Here is the call stack for the error:

    "Inventory Adjustment"(CodeUnit 5895).AdjustAppliedOutbndEntries line 11 - Base Application by Microsoft

    "Inventory Adjustment"(CodeUnit 5895).ForwardCostToOutbndEntries line 9 - Base Application by Microsoft

    "Inventory Adjustment"(CodeUnit 5895).ForwardAppliedCost line 20 - Base Application by Microsoft

    "Inventory Adjustment"(CodeUnit 5895).AdjustItemAppliedCost line 22 - Base Application by Microsoft

    "Inventory Adjustment"(CodeUnit 5895).MakeSingleLevelAdjmt line 25 - Base Application by Microsoft

    "Inventory Adjustment"(CodeUnit 5895).MakeMultiLevelAdjmt line 17 - Base Application by Microsoft

    "Inventory Adjustment Handler"(CodeUnit 5894).MakeInventoryAdjustment line 14 - Base Application by Microsoft

    "TransferOrder-Post Shipment"(CodeUnit 5704).MakeInventoryAdjustment line 6 - Base Application by Microsoft

    "TransferOrder-Post Shipment"(CodeUnit 5704).OnRun(Trigger) line 101 - Base Application by Microsoft

    "TransferOrder-Post (Yes/No)"(CodeUnit 5706).Code line 37 - Base Application by Microsoft

    "TransferOrder-Post (Yes/No)"(CodeUnit 5706).OnRun(Trigger) line 3 - Base Application by Microsoft

    "Transfer Order"(Page 5740)."Post - OnAction"(Trigger) line 2 - Base Application by Microsoft

    Regards

    Charmaine

  • Suggested answer
    Avinash B Profile Picture
    Avinash B 1,455 on at
    RE: 'The Item Ledger Entry does not exist' error message when posting a Transfer order

    Hi,

    Since we are not getting this on our standard BC, It would be difficult to tell what is the issue.

    When you get the error next time, please go to Help & Support > View the last known error.

    Here you get the last error details along with the call stack.

    Using that you can identify or you can paste here for further investigation.

    Thanks

    Avinash B

  • My D365 Profile Picture
    My D365 5 on at
    RE: 'The Item Ledger Entry does not exist' error message when posting a Transfer order

    Hi

    Thanks for the reply. We do not have a customisation and it only happens once a week on random item numbers so it is very difficult to determine what is causing this.

    Regards

  • Suggested answer
    Avinash B Profile Picture
    Avinash B 1,455 on at
    RE: 'The Item Ledger Entry does not exist' error message when posting a Transfer order

    Hi,

    I tried to post the transfer order in 19.5 version and didn't face any such issue.

    I think it is due to the customization. Please check if there is any customization is build over so that it is stopping the posting.

    Thanks,

    Avinash B

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