Workflow cleanup

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Posted on by ravibachanagiri

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Hi Folks,

Today, I was looking into my system jobs(Worklflow)and found that there are 100K + of them in waiting status reason. The reason being the user who created workflow is now inactive. Is there anyway to run this jobs on a schedule basis. I had this similar issue previously it was Onprem able to fix. But this time its online.

Please let me know if there us any workaround.

Thanks and Regards

Ravi. B

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RE: Workflow cleanup

Hi Ravi,

if you solved the problem thanks to an answer, please mark it as verified to encourage the community to provide more and more a better support. Thank you. Francesco

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Francesco Picchi

Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

Independent Contractor

http://www.francescopicchi.com
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RE: Workflow cleanup

Hi Ravi,

you should persuade your client to reactivate the user, eventually modifying his role to avoid any unwanted update over excluded entities.

Then proceed as shown.

Please let me know.

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Francesco Picchi

Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

Independent Contractor

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ravibachanagiri 185 on at

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RE: Workflow cleanup

Hi Francesco,

Thanks for the reply. I knew this process and implemented in the past but my current client doesn't want to activate the user also there are around 100K jobs in waiting state and I don't think this solves my problem. If there are very few records then I can proceed as said above, but not for such huge number of records as I have.
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Community Member Microsoft Employee on at

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RE: Workflow cleanup

Hi Ravi,

if the problem is the user is inactive, you have to:

1) deactivate workflow

2) assign to crm admin o active user

3) reactivate it

Then:

1) if you cant delete all old jobs, reactivate temporarly the user

2) otherwise delete them

Please let me know.

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Francesco Picchi

Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

Independent Contractor

http://www.francescopicchi.com
ravibachanagiri 185 on at

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RE: Workflow cleanup

Hi Francesco,

Thank you for the reply. I was trying to resume my workflow not to delete them.
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Community Member Microsoft Employee on at

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RE: Workflow cleanup

Hi Ravi,

please refer to:

crmtipoftheday.com/.../scheduling-daily-bulk-delete-jobs

Hope it helps!

If you found the answer helpful, please mark as Verified

Join my network on LinkedIn Follow me on Twitter

Thank You & Best Regards

Francesco Picchi

Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

Independent Contractor

http://www.francescopicchi.com