I've made some sales invoices and posted them, the quantities transferred from on hand to sold
after voiding these sales invoices the quantities still sold and not back to on hand
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The sales invoices were made via SOP? How did you void these documents?
Yes sales invoices were made via SOP
and l've voided them through posted transaction window in the sales module
Hi Mahmoud
Voiding in the Posted Transactions will not impact stock. For any invoices done via SOP, you need to do a Sales Return rather than a void.
There is no undo on what you have done, so best course of action would be to do an increase inventory adjustment for the stock that you need to have returned. Your GL is probably fine, so you will need to do an offset in and out of inventory control. Just check your GL balances after you are done.
Cheers
Heather
Hi Heather
I've read in article that when voiding from posted transaction it affect only RM not SOP or Inventory
so the writer suggested to make a receivable transaction entry and link it to SOP invoice to return customer balance to what it was before voiding then make a return against SOP invoice
then apply this SOP Return with the RM invoice created
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