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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Journal Entry does not...
Microsoft Dynamics GP (Archived)

Journal Entry does not have zero balance after deleting rows

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Posted on by Community Member

In MS Dynamics GP 2013, (CU9) entering a General Ledger JE without a Batch ID the user deleted three debit rows of $150.00 each and one credit row of $450.00 however the difference at the bottom says $450.00.  All remaining debits and credits balance to zero.  There does not appear to be anyway to "refresh" the entry prior to posting and it will not allow user to Post the entry as it appears to be unbalanced.  The result was the entry was deleted and reentered anew.  Why did this happening? Is there anyway to prevent it from happening again?

Cheers,

Laurel T

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  • Verified answer
    Redbeard Profile Picture
    Redbeard 12,931 on at
    RE: Journal Entry does not have zero balance after deleting rows

    The big Microsoft Dynamics GP Button > Tools > Utilties > Financial > Reconcile - Reconcile Batches is one of the options in this window.

  • Community Member Profile Picture
    Community Member on at
    RE: Journal Entry does not have zero balance after deleting rows

    Where do I find the Reconcile Batches Utility?

  • Suggested answer
    Redbeard Profile Picture
    Redbeard 12,931 on at
    RE: Journal Entry does not have zero balance after deleting rows

    Laurel,

    I would recommend running Check Links on the Financial Series and The Reconcile Batches Utility.

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