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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Classic View Settings ...
Microsoft Dynamics CRM (Archived)

Classic View Settings : Microsoft Dynamics CRM Cloud

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Posted on by CaseyB 1,135

Dear Forum Members:


I can't configure my Microsoft Dynamics CRM Cloud to ALWAYS stay in Classic View for Screens (i.e., Accounts, Contacts, and so on).


Can't get back to Classic View on Screens because I created an Unmanaged Solution for a Customization to my Microsoft Dynamics CRM Cloud.

So, I need guidance on how to configure Classic View on Views / Screens and I need Delete the Unmanaged Solution (don't need that Customization any more).

Please help!


Thanks,

CB

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  • Suggested answer
    ScottDurow Profile Picture
    ScottDurow 21 on at

    Hi! When you say classic view do you mean the Information forms? And are you talking about Dynamics CRM Online?

    If so, you can deactivate the new forms and leave just the old information form.

    There is no way of reverting/uninstalling an unmanaged form without installing another unmanaged solution over the top.

    Hope this helps,

    Scott

  • CaseyB Profile Picture
    CaseyB 1,135 on at

    Yes, Microsoft Dynamics CRM Online. I need Classic View on Data Entry Forms like Accounts. I don't want to have to scroll the menu bar, to get Classic View every time. There is a way to default to Classic View, I just don't recall how.

    1) There is also a way to delete Unmanaged Solution. I used Unmanaged Solution to change 'Accounts' to 'Properties' ... it was a minor customization to change the Names of Entities (for demo purposes). Now I want to revert back to original default System and get rid of that Unmanaged Solution. I think I can just hit delete key, not sure.

    Please help!

    Thanks,

    CB

  • Wayne Walton Profile Picture
    Wayne Walton 13,730 on at

    You can delete unmanaged solutions, but that doesn't remove anything in the solution.  If you want to revert anything, you'll have to go back and manually update it.

    What exactly do you mean by "Classic View"?  Can you post a screenshot?

  • CaseyB Profile Picture
    CaseyB 1,135 on at

    Scott:

    If you will send your email, I will send you screen shots of New Data Entry Forms vs. Classic View Forms.

    Thanks,

    CB

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