Button is not visible in Higher env

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Posted on by Rahul Mamgain

Hi All,

I have two buttons on my entity form: Delete and Deactivate.

My requirement is:

1: Hide the Delete button (it was originally visible)

2: Unhide the Deactivate button (it was originally hidden)

I created a solution, added the entity with metadata, updated the ribbon to hide the Delete button and show the Deactivate button. In my development environment everything worked as expected.

However, after importing the solution into the higher environment, the Delete button was correctly hidden, but the Deactivate button is still not visible.

Can you please suggest why this might be happening or what I should check?

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Dynamics 365 general

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André Arnaud de Cal... 300,743 Super User 2025 Season 2 on at

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Hi,

Can you tell us what Dynamics 365 application this question is related to? There are several different solutions in the Dynamics 365 family, like Sales, Finance, Supply Chain Management, Project Operations, and Customer Insights. Or are you building a model-driven app?

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Rahul Mamgain 4 on at

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@André Arnaud de Calavon i am building model driven app. and when i download xml file of solution it only include delete button as hidden not deactivate. on the top of that i have checked any JS which could cause the button hidden but everything look fine.

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Rahul Mamgain 4 on at

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Could this be happening because the entity was previously moved using a different solution, and that older solution still holds the ribbon definition. As a result, it could be overriding the changes I made in the new solution ?

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