web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Need to restore tracked email messages deleted from Dynamics

(0) ShareShare
ReportReport
Posted on by 250

Hello,

In an effort to free up storage space I deleted more email messages than intended. 

Is there a way to get those emails back?  If they were tracked will new copies be added to Dynamics automatically?

Thanks,

Beth

*This post is locked for comments

I have the same question (0)
  • Verified answer
    RaviKashyap Profile Picture
    55,410 Moderator on at

    Hi,

    Unfortunately there is no standard/ out of box way to recover the deleted data. If you have auditing enabled on email delete then there are some third party tools which you can use to restore the deleted records. You can refer below thread for options. Mainly there are 2 1) Recycle Bin from Xrm Toolbox and Snapshot from Cobalt.

    community.dynamics.com/.../283191

    Hope this helps.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans