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Microsoft Dynamics CRM (Archived)

Need to restore tracked email messages deleted from Dynamics

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Hello,

In an effort to free up storage space I deleted more email messages than intended. 

Is there a way to get those emails back?  If they were tracked will new copies be added to Dynamics automatically?

Thanks,

Beth

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  • Verified answer
    RaviKashyap Profile Picture
    55,410 Moderator on at

    Hi,

    Unfortunately there is no standard/ out of box way to recover the deleted data. If you have auditing enabled on email delete then there are some third party tools which you can use to restore the deleted records. You can refer below thread for options. Mainly there are 2 1) Recycle Bin from Xrm Toolbox and Snapshot from Cobalt.

    community.dynamics.com/.../283191

    Hope this helps.

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