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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / GP 2013 Letter Writing...
Microsoft Dynamics GP (Archived)

GP 2013 Letter Writing Assistant - Collection Letter template has wrong fields on Custom Toolbar

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Posted on by Community Member Microsoft Employee

When I choose the "Customer Collection Letter" (pre-defined sample letter) in the "Letter Writing Assistant", the custom fields that are displayed on the Ribbon in the Custom Toolbars area of the word document are not the right field options.  The "Add Customer Fields" and "Add Customer Invoice Fields" should appear.  Instead, the "Add Employer Forms", and "Add Employer Pay Fields" custom field selections are displayed.

Thank you for your help,

Pamala Turner

InterDynBMI

*This post is locked for comments

  • Jonathan Fear Profile Picture
    Jonathan Fear on at
    RE: GP 2013 Letter Writing Assistant - Collection Letter template has wrong fields on Custom Toolbar

    Can you tell me the exact steps you are doing? There are a lot of options and letters to choose from so I want to make sure I am doing the same thing as you.

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