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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Error when creating a ...
Microsoft Dynamics CRM (Archived)

Error when creating a new record for javascript code

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Posted on by Huzefa Bootwala 320

Hello.

We are using CRM online version 9.1

Recently we have started getting this error when a new Invoice is created.

All javascript code used to work fine before this.

erro1.JPG

TypeError: Cannot read property 'substring' of undefined
    at populateInvoicingDetails (https://.crm6.dynamics.com/%7B636992478630006820%7D/WebResources/new_PopulateInvoicingDetails?ver=-403942360:10:33)
    at eval (eval at RunHandlerInternal (https://.crm6.dynamics.com/form/ClientApiWrapper.aspx?ver=-403942360:154:1), <anonymous>:1:1)
    at RunHandlerInternal (https://.crm6.dynamics.com/form/ClientApiWrapper.aspx?ver=-403942360:160:1)
    at RunHandlers (https://.crm6.dynamics.com/form/ClientApiWrapper.aspx?ver=-403942360:118:1)
    at OnScriptTagLoaded (https://.crm6.dynamics.com/form/ClientApiWrapper.aspx?ver=-403942360:275:1)
    at https://.crm6.dynamics.com/form/ClientApiWrapper.aspx?ver=-403942360:244:1

Any help would be appreciated. Thanx.

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I have the same question (0)
  • Verified answer
    Rajesh Chungath Profile Picture
    Rajesh Chungath 467 on at

    Hi Huzefa Bootwala,

    Please validate the java-scripts on save events. If you are doing any string operations if the filed value is empty system trigger error. Please share the code lines so we can suggest a solution.  

  • Verified answer
    gdas Profile Picture
    gdas 50,091 Moderator on at

    Can you please share JS function written in the web resource  -"new_PopulateInvoicingDetails" which is calling in on-save / on -load event.

    Error says that you are doing subsisting on some attributes which does not have subsisting properties .  I am suspecting that you need to do null check before doing substring like below  -

    var str = "Hello world!";

    if(str != null )

    {

    var res = str.substring(1, 4);

    }

  • Verified answer
    Florian Popescu Moscu Profile Picture
    Florian Popescu Moscu 160 on at

    There's a web resource mentioned in the error message: "new_PopulateInvoicingDetails". I assume this is a javascript library.

    Anyway, to see if the issue is caused by custom code, disable the onsave event on the invoice form and see if the error still appears.

  • Huzefa Bootwala Profile Picture
    Huzefa Bootwala 320 on at

    Hi,

    Found the reason. Original code was added on change of a filed and also onLoad.

    Thats the reason it was showing null error as it could not find the value for onChange.

    Thanx everyone for the help.

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