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Microsoft Dynamics CRM (Archived)

Crm 9.0 Field Service

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Hi guys.

When I create a new invoice within the products I can insert a negative amount related to the quantity and then the amount becomes negative. How is it possible?

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  • Community Member Profile Picture
    on at
    RE: Crm 9.0 Field Service

    Do not do this, the Invoice Line item plugins require positive numbers.

  • Suggested answer
    Community Member Profile Picture
    on at
    RE: Crm 9.0 Field Service

    Hi,

    mark as verified it helped understand your problem

  • Community Member Profile Picture
    on at
    RE: Crm 9.0 Field Service

    Hello,

    following the steps indicated by you, the total amount at the top of the page is updated and becomes positive, but unfortunately within the product sheet remains negative.

    However I thought it was a standard not to allow to insert a negative quantity and consequently a total amount negative .

    Thank you very much anyway for the answer.

  • Suggested answer
    Community Member Profile Picture
    on at
    RE: Crm 9.0 Field Service

    Hi,

    maybe it is the desired behaviour. Inorder to check if it is normal or if you want to avoid it.

    1. Just open the form

    2. double click on the field

    3. go under DEtails

    4. click edit

    5. tada here is your range for your field

    2017_2D00_12_2D00_04-16_5F00_13_5F00_16_2D00_Field_5F00_-Credit-Limit-of-Account.png

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