Crm 9.0 Field Service

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Posted on by Community Member Microsoft Employee

Hi guys.

When I create a new invoice within the products I can insert a negative amount related to the quantity and then the amount becomes negative. How is it possible?

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Community Member Microsoft Employee on at

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RE: Crm 9.0 Field Service

Do not do this, the Invoice Line item plugins require positive numbers.
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Community Member Microsoft Employee on at

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RE: Crm 9.0 Field Service

Hi,

mark as verified it helped understand your problem
Community Member Microsoft Employee on at

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RE: Crm 9.0 Field Service

Hello,

following the steps indicated by you, the total amount at the top of the page is updated and becomes positive, but unfortunately within the product sheet remains negative.

However I thought it was a standard not to allow to insert a negative quantity and consequently a total amount negative .

Thank you very much anyway for the answer.
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Community Member Microsoft Employee on at

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RE: Crm 9.0 Field Service

Hi,

maybe it is the desired behaviour. Inorder to check if it is normal or if you want to avoid it.

1. Just open the form

2. double click on the field

3. go under DEtails

4. click edit

5. tada here is your range for your field