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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Business Central Açılm...
Small and medium business | Business Central, N...
Suggested Answer

Business Central Açılmıyor

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Posted on by SA-13110652-0 14
Merhabalar,
Mevcutta lisanslarımız var fakat aşağıdaki gibi hata alıyoruz, hem sandbox te hem de production
 
Something went wrong.
Hata oluştu
Date and time: Thu, 13 Nov 2025 06:48:23 GMT
Microsoft Entra tenant: 21174666-452d-4593-aa9d-9bb3b76bfae5
Operation: 80932065434c4d80865dd4d7b74dcbb4
Categories:
Dynamics 365 Business Central
I have the same question (0)
  • Suggested answer
    Sumit Singh Profile Picture
    Sumit Singh 11,676 Super User 2026 Season 1 on at
    Hi,

    Çözüm Adımları

    Lisansları Doğrulayın
    Microsoft 365 Yönetim Merkezi → Lisanslar’a gidin.
    Kullanıcıların Business Central lisanslarının atanmış olduğundan emin olun.
    Entra ID (Azure AD) Rollerini Kontrol Edin
    Kullanıcıların Entra ID’de Dynamics 365 Business Central rollerine sahip olması gerekir.
    Rolleri Azure portalı → Kurumsal Uygulamalar → Business Central → Kullanıcılar ve Gruplar üzerinden atayın.
    Tarayıcı Önbelleğini Temizleyin / Gizli Modu Deneyin
    Bazen önbelleğe alınmış tokenlar bu hataya neden olabilir.
    İzinleri Yeniden Senkronize Edin
    Business Central’da: Yönetim Merkezi → Ortam → Kullanıcı Gruplarını Yenile.
    Hizmet Durumunu Kontrol Edin
    https://admin.microsoft.com adresini ziyaret ederek herhangi bir kesinti olmadığını doğrulayın.
    Hâlâ Sorun Devam Ediyorsa
    Oturum Kimliği ve İşlem Kimliğini (zaten sağlandı) toplayın ve Microsoft Destek’e bir talep oluşturun.
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 97,970 Super User 2026 Season 1 on at
    Hi, Try accessing the Admin Center first. If you can access it, try recreating the environment.
    How to access Dynamics 365 Business Central admin center from the URL without Tenant ID
     
    Thanks.
    ZHU
  • Suggested answer
    OussamaSabbouh Profile Picture
    OussamaSabbouh 10,967 Super User 2026 Season 1 on at
    Hello,
     
    Your Business Central SaaS environment shows “Something went wrong”, even though licenses exist.
    This usually happens because of user licensing, permissions, extension errors, or environment issues.
     
    Check user licenses → User must have BC Essentials/Premium/Team Member.
    Check permissions → User must appear inside BC and have a permission set (e.g., D365 BUS FULL ACCESS).
    Check extensions → A faulty or newly published extension can block startup.
    Check environment state in Admin Center → must be Active.
    If still failing → send the Operation ID + Tenant ID to Microsoft support; they can read exact telemetry logs.
     
    Regards,
    Oussama Sabbouh
  • Suggested answer
    Aman Kakkar Profile Picture
    Aman Kakkar 2,977 Super User 2026 Season 1 on at

    Hi,

    If you’re an admin, start by checking the Users list in Business Central to confirm that the users have valid licenses assigned and the correct permissions to access the environment.

    If the issue persists, try opening the environments directly from the Business Central Admin Center. In some cases, the browser may have cached a different user ID, causing the session to authenticate against an old or different tenant.

    If everything looks fine, try re-assigning the licenses and permissions, and then test again.

    If the issue still persists, try restarting the environments. 

    Else, you may need to raise a Microsoft support ticket.

    Hope this helps.
    Aman K

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