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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / RMS and selling multip...
Microsoft Dynamics RMS (Archived)

RMS and selling multiple serial numbers

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Posted on by Community Member

I'm looking for an add-on that will allow more than 1 serial number per line in RMS.  We sell serialized tickets in multiple and I have to be able to sell those tickets on 1 line.  Anyone have or used an add-on for this?

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  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Retail Realm has an add-on that helps sell multiple S#s, think it adds them all as lines, but may be modified I suppose.

  • Gilbert Khayat Profile Picture
    Gilbert Khayat 3,254 on at

    do I still need this add on in RMS to sell multiple serial number per line in RMS?

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Yes.   But you can always sell multiple items and enter a serial number for each.  They will just be on separate lines.

  • Community Member Profile Picture
    Community Member on at

    doesn't work very well when you are selling 30 of the same item with serial numbers, such as passes or tickets.  need an easier way.  

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    The easiest way that I've seen, with hundreds of RMS implementations, is still the RR module. At least it enables you to select multiple serial items at once in a pop-up window.

    of course the idea of selling serial items is to track them separately, so I don't know how you would combine them into one line at the POS.

    I wonder if the Combine Multiples module (that enables places like supermarkets where a cashier may scan a whole bunch of baby food jars for example, and have the like ones added to a line with the quantity) would supersede the Serial tracking and combine them anyway. I think that's another RR module, if not then some other dealers like RITE and Retail Hero have it I think.

  • Gilbert Khayat Profile Picture
    Gilbert Khayat 3,254 on at

    I am actually using the serial number feature to track Lot numbers thats why I want to be able to sell multiple quantities at once because all would use the same lot number. that said i hope that the coming updates will have lot number tracking feature because it is by law here to provide the customer a lot number in case there are issues found in the product sold. cheers

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    There's a full Lot Tracking with Expiry in the Utilities as well BTW.

  • Gilbert Khayat Profile Picture
    Gilbert Khayat 3,254 on at

    is this out of the box RMS? can you walk me through the steps? which version?

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    No, it's the Utility bundle you can get for free if you buy or renew your BREP/BRAP thru Retail Realm distribution. There are probably a hundred or so functions in there by now.

    If you or your customers are not current with MS, then you could buy the Utilities license also, about $800 retail plus AMP per Store and for HQ

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