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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / An error occurred whil...
Small and medium business | Business Central, N...
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An error occurred while sending the request. Unable to connect to the remote server

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Posted on by Claire999 92

Hi, 

When trying to import a bank statement in Business Central SaaS in production environment the following error pops up. 

       An error occurred while sending the request. Unable to connect to the remote server. 

This is after the customer has selected the file they like to import. 

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I have the same question (0)
  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels Microsoft Employee on at

    Hello,

    Is this issue reproducible in standard CRONUS company and since when is the customer experiencing the issue?

    Thanks.

  • Verified answer
    Claire999 Profile Picture
    Claire999 92 on at

    Hi,

    It transpired that they had a demo of some banking software switched on and not uninstalled this after the demo time had lapsed. After uninstalling the extension the system did what we expected it to do.

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