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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Related product
Supply chain | Supply Chain Management, Commerce
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Related product

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Posted on by Nhu Quynh 125

Hi everyone,

I researched Related product under Released product/ Product Action Pane/ Setup/ Related product, but it's too difficult to find out the docs.

Only docs: https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/set-up-product-relationship-types

Can anyone experience this function and it will be better if you give me the topic about this.

This is my research and i want to know about this. Please.

Best regards,

I have the same question (0)
  • Suggested answer
    Junaid Idrees Profile Picture
    Junaid Idrees on at

    Hi Nhu,

    We use product relationship type mainly for product catelog and mainly when we do cross-selling to customer to buy related product. For Example, Your main product is HD camera and your related product could be memory card or extra lens so when a customer comes to buy Camera, system will show/display memory card and lens as related product to buy with camera.

    So this is one of the practice of marketing/promoting additional products to your existing customers.

    Hope it helps.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Nhu,

    Here is a short video that explains the related product concept.

    www.youtube.com/watch

    Please have a look and let us know if this answers your questions.

    Best regards,

    Ludwig

  • Nhu Quynh Profile Picture
    Nhu Quynh 125 on at

    Hi Ludwig,

    I read this topic, but i don't know how D365 will be process.

    For example, after setup Related product, you enter item number on Sales order, what will be happen ?

    Can you explain more detail.

    Many thanks

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Nhu,

    I moved this one to the D365 forum.

    About your issue:

    I am not aware of a sales order specific feature that would allow you identifying / selecting related products.

    To me it sounds that you are more looking out for supplementary items.

    Here is a short video on that: www.youtube.com/watch

    If you use supplementary items then you can select them in the SO line by clicking sales order line button - calculate supplementary items

    Please check out this functionality as it sounds to me that you are more looking out for this one.

    Best regards,

    Ludwig

  • MATTGUO Profile Picture
    MATTGUO 22,349 Moderator on at

    Hi,

    Please have a look at this linkage, it is used in the online stores of retail module: help.sana-commerce.com/.../related-products-management

    What feature are you looking for?

  • Nhu Quynh Profile Picture
    Nhu Quynh 125 on at

    Hi Mattguo,

    I read this topic, but i don't know how D365 will be process.

    I'm looking for the purpose of setup Related product

    pastedimage1596533853965v1.png

    For example, after setup Related product, you enter item number on Sales order, what will be happen ?

    Can you explain more detail.

    Many thanks

  • Verified answer
    MATTGUO Profile Picture
    MATTGUO 22,349 Moderator on at

    Nothing will happen to SO, it is used in the online stores of retail module: help.sana-commerce.com/.../related-products

    This voide has a good explanation: www.youtube.com/watch

  • Nhu Quynh Profile Picture
    Nhu Quynh 125 on at

    Hi Mattguo,

    Many thanks for your support.

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