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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Make action from exter...
Microsoft Dynamics CRM (Archived)

Make action from external web app event

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Posted on by JMdeSingular

Hello, everybody,

I've been reading about plugins that interact with external applications. in this case I'd need a little more help.

I present to you my current scenario. on the one hand we work with dynamics 365 online, on the other hand we work with third party application that provides us with a wsdl to work. End users work in parallel with the two elements (dynamics and third-party application)
According to the application of third parties, when an event is executed in the application, it will send the parameters to a url that we indicate. With these parameters Dynamics will trigger the related events.

Can you lead me forward? Can you tell me what url I can send these parameters to use client side events?

Any idea is appreciated

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I have the same question (0)
  • ashlega Profile Picture
    ashlega 34,477 on at

    Hi Jose,

     I don't think you'll be able to send the parameters to a Dynamics url just like that - you'll need to authenticate etc. So you'll have to either rewrite that application to work with Dynamics, or you can expose a different url (maybe an Azure function.. maybe on your own website somewhere) that will accept the parameters and push them to Dynamics (again, using the SDK, for example)

  • JMdeSingular Profile Picture
    JMdeSingular on at

    Thank you Alex for answering.

    could you explain at length what process you mention? At least the general steps.

    In this process, what would be the response time and what type of response will occur between the event in the application and the user receives it on your screen? I mean if I follow your advice and I make this website that receives the data and send it to Dynamics, when the event takes place in the third party application, the change will be seen in the user's screen (change of the client side) or you will have to update the system to see it (change of the server side)

    I have an alternative to ask you. If the dynamics user was forced to make an event that launched a request to the application to return the data we are looking for. Would this be more viable and affordable?

    Translated with www.DeepL.com/Translator

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