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Small and medium business | Business Central, N...
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Remaining Quantity is not equal to Quantity

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Hi! I am Using Microsoft Dynamics NAV 2013.

I just wanna ask. I want to cancel a Receiving Report but as soon as I "Undo Receipt" the Item Ledger entry, it shows that the Remaining Quantity must be equal to a specific number but it turns out that it is not equal.

Is there a way for me to edit the Quantity Remaining so that I can easily Undo the Receipt? 

Or should I do some adjustments?

Thank you very much

  • Suggested answer
    YUN ZHU Profile Picture
    78,735 Super User 2025 Season 1 on at
    RE: Remaining Quantity is not equal to Quantity

    Hi, I think the problem is you have used it.

    You have to return the used part as well. For example, if it is a sales order, the posted sales shipment must be cancelled.

    Hope this helps.

    Thanks.

    ZHU

  • Jun Wang Profile Picture
    7,624 Super User 2025 Season 1 on at
    RE: Remaining Quantity is not equal to Quantity

    from the description, it seems you partially received an item. For example, purchased 10 and posted receipt for 4, with 6 as remaining. Now you want to undo receipt and Nav tells you the remaining item must be 5, which should be 6? also I assume you haven't invoiced/putaway/ or sold the received items?

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