web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Converting Email Messages into Leads

(0) ShareShare
ReportReport
Posted on by 65

Hello,

I currently recieve a number of Leads into my Outlook inbox, is there a way to convert/import these leads into CRM automatically?

I also use the CRM outlook connector if this helps.

Any instructions would be much appreciated.

Thanks,

*This post is locked for comments

I have the same question (0)
  • Community Member Profile Picture
    on at

    Hi Digesh

    I suggest you try Tenfold. It's a sales acceleration platform that's been helping hundreds of companies make more from their existing leads. Our features include click to call, automatic call logging and caller ID. We can help you streamline your workflow and track sales calls for better performance. They also support MS Dynamics  www.tenfold.com/.../dynamics

  • Community Member Profile Picture
    on at

    Hi Digesh,

    Yes there is. You can use parserr.com, as part of Microsoft Flow, to extract the exact details you need out of your email. You create a number of rules in Parserr which allow you to extract each of the relevant fields. eg Last name below:

    1464.rules.PNG

    Using Microsoft Flow, you can push these straight into Dynamics CRM!

    Full Disclosure: I work for Parserr. If you need help with it, just email me at courtenay at parserr.com

  • Johnny Gong Profile Picture
    6,482 Moderator on at

    Hi Digesh ,

    You could refer to the following linkage which enable server side sync to sync your lead info in Outlook for reference.

    community.dynamics.com/.../258007

    Regards

    Johnny

  • Suggested answer
    Shahbaaz Ansari Profile Picture
    6,211 on at

    Hi Digesh,

    please check below link for converting email to lead in dynamics crm

    www.powerobjects.com/.../auto-creating-crm-leads-or-contacts-from-incoming-outlook-emails-or-meeting-requests

    If you find it helpful, please mark as verified.

    Best Regards,

    Shahbaaz

  • Suggested answer
    gdas Profile Picture
    50,091 Moderator on at

    Hi Digesh,

    There is a button "Convert To" in outlook from there you can convert lead . Please refer below reference -

    www.youtube.com/watch

    Hope this helps.

  • Cortenix Profile Picture
    5 on at

    Yes, you can try SolidNexus (www.cortenix.com) which is available as Outlook Add-In and can save extracted leads and contacts to Outlook address book and at the same time sends the contacts to Zapier integration endpoint where it can call a bunch of apps including Microsoft Dynamics.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
JS-09031509-0 Profile Picture

JS-09031509-0 3

#2
AS-17030037-0 Profile Picture

AS-17030037-0 2

#2
Mark Eckert Profile Picture

Mark Eckert 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans