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Microsoft Dynamics CRM (Archived)

Mark Complete not working on Task Activity entity

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Posted on by 227

Hello,

I have run into an issue where our 'Mark Complete' button is only working intermittently.  If I leave a required field NULL and hit Mark Complete, I get an error, if I then fill out the required field and hit to Mark Complete the button acts as if I have not clicked it.  I then have to clear my cache and hit the button again for it to work (so long as I save the newly filled in required field).  All our users are reporting this.  I have tried recreating the button with a new, but calling the same function, with the same results.  I also have tried to run a debugger on the JavaScript, but I do not know if I tried it incorrectly or if it is not possible.

Thank you.

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  • Community Member Profile Picture
    on at

    Hi Mike,

    Any luck with this at all? My colleagues seem to be experiencing the same issues.

    Kind Regards

    Alex

  • st738407 Profile Picture
    227 on at

    We had to remove our custom JavaScript from this, it was blocking the Mark Complete action.

  • Community Member Profile Picture
    on at

    We had this issue in CRM 2016 online, and this fix worked :  stackoverflow.com/.../dynamics-crm-mark-complete-button-on-task-is-not-working

    If the Save is being prevented due to validations, the Mark Complete button needs to be re-enabled for click.

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