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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / No Microsoft Dynamics ...
Microsoft Dynamics CRM (Archived)

No Microsoft Dynamics CRM user exist

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Posted on by Community Member

Hi guys,

I have one user who can't login to test environment with "No MS Dynamics CRM user exists with the specified domain name or user ID". I've tried disable/enable and other few tricks(reassigning BU and security roles) but nothing worked for me. The very same user has access to live so AD is not an issue here.

I have checked the DB and the user exists in Config table but does not exist in Authentication table which seems to be the reason for failed login. Not sure how is that possible but does anyone know how to fix this?

Thank you

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  • Verified answer
    tw0sh3ds Profile Picture
    tw0sh3ds 5,600 on at
    RE: No Microsoft Dynamics CRM user exist

    Hi,

    When I have errors like that (something is wrong with the user login with no clear reason) I usually do the following trick - on database change user domain name to something else for example if user is DOMAIN\user, update this value to DOMAIN\userxx. No go to user in CRM, delete the extra "xx" and save the record. You should try this here, maybe it will help.

  • Community Member Profile Picture
    Community Member on at
    RE: No Microsoft Dynamics CRM user exist

    Thank you so much Pawel, it worked

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