You’re offline. This is a read only version of the page.
135
Hello Expert,
Sunddenly in All User PC (with Windows 10) start crash NAV 2016 version
We face same issue with multiple custom in last one week
NAV working fine before on same machine and suddenly on next day it was stop working.
It is look like some new windows 10 update not compatible with NAV 2016 Version
Total 40+ User PC face same issue (all the users from different customers)
If we restore PC with one week back restore point than it is start working.... else next option is format PC and install again everything
Below error coming in event viewer while start NAV
Thank you for sharing.
Issue Solved
=========
Below Solution
Please try the below mitigation steps:
1. Do an online repair of the Office 365, as this will correct the security setting of these DLL after the update was done.
2. Doing manually changes to the security settings seems to work as well, but will be reverted after some time as were notified.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\App Paths\excel.exe in regedit and add value to the (Default) key with C:\Program Files (x86)\Microsoft Office\root\Office16\Excel.exe.
We do have updated the blog (99+) Windows Client crashes with System.NullReferenceException after Windows Update - Dynamics 365 Business Central Forum Community Forum for the same.
NOTE: PG will only fix NAV 2018 and BC 14.x. Platform hotfix is contained in the upcoming May CUs (ETA 6th May).
All other versions that are out of support or out of mainstream support will not have any out of band hotfix.
Solution for these is to upgrade to a supported version or create a scheduled task with a script that add the registry key at startup (or something on this flavor).
Thanks for your kind understanding.
Hi, Is there any problem on the application server?
Although it's not Microsoft Docs, the information below shows that NAV2016 supports Windows 10, but I don't know which CU to start with.
You can try updating CU to the latest version in the test environment.
Released Cumulative Updates for Microsoft Dynamics NAV 2016
If you still have problems, you can contact Microsoft support. This should still be under maintenance.
Hope this info helps.
Thanks.
ZHU
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
290,522
Super User 2024 Season 2
#2
Martin Dráb
228,441
Most Valuable Professional
#3
nmaenpaa
101,148
Share
Report
All responses (
Answers (