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Small and medium business | Business Central, N...
Answered

Sales Order Agent Item Search

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Posted on by 15
How does the agent select the text from an email to search for available items in Business Central?  For example, when testing in our Sandbox environment, it picked up some of the part information but not all of it and I included a full description on purpose hoping for better results. 
 
 
In the future, will there be an option to add custom BC fields to the Item Availability page that our company uses? For example, we have a field called "Full Item No." which lists the manufacturer's full part number to make it easier to search vs. just the assigned Item No. Will we be able to add that to the Item Availability page in the future? I can see our custom field in the Item Table 27 but it doesn't seem be used in search by the agent. 
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  • Verified answer
    Jainam M. Kothari Profile Picture
    15,732 Super User 2026 Season 1 on at
    Hello,
     
    you can expose such custom fields on the Item Availability page using AL code and ensure they’re included in the agent’s searchable metadata.
     
    While current limitations exist, future updates to Business Central may offer better support for custom fields and enhanced search capabilities.
  • Verified answer
    YUN ZHU Profile Picture
    99,055 Super User 2026 Season 1 on at

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