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How can i change a user's password?

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Posted on by Microsoft Employee

Hi , 

We have a user that has forgotten their password. How can i go in and change this? 

Thanks

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How can i change a user's password?

    Thank you both for your answers. I really like the idea of the custom role.

    Kimberly

  • Verified answer
    Beat Bucher  GP Geek  GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,054 Super User 2024 Season 1 on at
    RE: How can i change a user's password?

    Kimberly,

    Richard provided the right path to reset a GP user password... except that it doesn't need to be 'sa' that needs to do it..

    It can be any user in GP that is part of a security role in GP that holds the Task-ID ADMIN_SYSTEM_001*, and is part on the SQL server side of the SQL security role SecurityAdmin..

    I typically create a custom role for the IT Help Desk to assign users to allow them minimal interaction for user assistance in GP, so I don't get all those calls. GP out of the box offers only a role IT OPERATIONS MANAGER, which covers way too much setup options... not something you want to give to front-line Help Desk users.

  • Verified answer
    Richard Wheeler Profile Picture
    Richard Wheeler 75,756 on at
    RE: How can i change a user's password?

    Tools->Setup->System->User  please remember to be logged into GP as 'sa'

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