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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Problems With Emails
Microsoft Dynamics CRM (Archived)

Problems With Emails

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Posted on by Avasar 55

Hello Friends,

I run a Non-Profit Organisation and recently subscribed to MSD-CRM. With a bit of struggle was able to configure Non-Profit business process on the CRM. After days of struggle with email configurtaion, I noticed mailed started flowing into my mail box when I opened my Outlook; I thought this works ! That was on my home laptop.

At office, when I log into CRM online and try sending an email; it still says not delivered, look for help !

Can anyone help me understand what is happening. Thanks in advance.

Yes, I did configure Outlook for CRM at home laptop.

Best

Anand/Bangalore/India

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  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: Problems With Emails

    Hi Anand

    kindly check E-mail settings in CRM.

    Depending on how you want your organization to send e-mails, remember to check the following settings:

    In CRM, Settings, Users

    Open the user form

    In the configuration section of the e-mail access, select the desired setting.

    Hope this will help you.

  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: Problems With Emails

    check this blog.

    makdns.blogspot.com/.../ms-dynamics-crm-2011-e-mail-router.html

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