web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / navigating from last r...
Microsoft Dynamics CRM (Archived)

navigating from last record on a screen

(0) ShareShare
ReportReport
Posted on by Community Member

Using MS CRM 2011 UR13.  In the Lead entity having opened a lead from a view and used the navigation top right of the open lead to move between records I get an error if I try and move beyond the last record currently displayed in the view.

Has anyone else seen this issue?

 

I only noticed it because we reduced one of our users to 25 records per screen as they were on a slow connection and as soon as they tried to move to the 26th record using the navigation within the open record, they got the dreaded "Microsoft Dynamics CRM has encountered an error".

*This post is locked for comments

I have the same question (0)
  • Verified answer
    Josh Wells - MSFT Profile Picture
    Josh Wells - MSFT 961 on at
    RE: navigating from last record on a screen

    Hi SimonWest,

    I did some testing and I am able to reproduce this behavior.  This issue has been logged and a hotfix request has been raised for this issue.  Currently, a hotfix is scheduled to be released in Update Rollup 15 but that could change at any time.  If you would like to get updates on the status of this fix, feel free to reach out to our CRM support team and create a case for them.

  • Community Member Profile Picture
    Community Member on at
    RE: navigating from last record on a screen

    Thanks John - great news.

  • Community Member Profile Picture
    Community Member on at
    RE: navigating from last record on a screen

    ...sorry, that should be Josh :)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
Community Member Profile Picture

Community Member 2

#1
HR-09070029-0 Profile Picture

HR-09070029-0 2

#1
UllrSki Profile Picture

UllrSki 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans