Hi
I have a custom field called Approved Amount which is a readonly field on the quote entity. When the quote is approved in draft state a business rule sets the approved amount field to the total amount of the quote. When the quote is activated the value saved in Approved Amount somehow vanishes/resets. There is no business rule to reset this value. What could be causing this issue?
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Basically you cannot save read only fields because on the CRM form because in CRM it only changes saves fields which have changed and read only fields are do not set dirty/changed.
So what you need to do is set the SubmitMode("always") if you change a field to read only. This is saying to the CRM form this field can be changed and we should write the values back to the database.
You would need to set the fields SubmitMode on the javascript onload
Xrm.Page.getAttribute(“fieldname).setSubmitMode(“always”);
Thanks, Guido... will try this and update you.
Thanks, Ben... both you and Guido have given some reasonable insight about business rules. Let me try this and let you know.
I took some inspiration from the inputs given by both Guido and Ben.
I modified the properties of the Approved Amount form field to editable and tweaked the Business Rules to locking the field during draft mode for regular users and unlocking it for the approving user. Now when the approving user activates the quote it saves the value in the field.
Thank you both!!!!
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