Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics 365 | Integration, Dataverse...
Answered

Apps not showing in Office 365

Posted on by 71

Hi,

Recently we changed an application's URL (for example: urlnumberone.crm3.dynamics.com) and deleted the past URL then changed it to (urlnumbertwo.crm3.dynamics.com).

Now, when we go into office.com under the Business Apps, it is only showing the CRM applications with the past URL (urlnumberone.crm3.dynamics.com)

I am not sure how to make the CRM applications appear under Business Apps in Office 365.

for-forum.jpg

Does anyone know how?

Thanks in advance!

  • AriaConsulting Profile Picture
    AriaConsulting 2,655 on at
    RE: Apps not showing in Office 365

    You're welcome.  Glad to hear you're good to go.

  • Matt Soliva Profile Picture
    Matt Soliva 71 on at
    RE: Apps not showing in Office 365

    Hi Lorne,

    I just recently checked and everything is in there now!!!

    I guess you just need to wait for a few hours or so.

    Thank you so much this is a big help!!

  • Suggested answer
    AriaConsulting Profile Picture
    AriaConsulting 2,655 on at
    RE: Apps not showing in Office 365

    Matt Soliva, if you don't have any luck there, there is a sort of workaround you can use if you don't want to file a support ticket with MS: you can add custom tiles in the O365Admin>Settings>Org Setiings>Custom app launcher tiles.  Put in the URL of your D365 instance, and image URL for the tile, a name and a description.  Not ideal, but will save filing a ticket and working with support.  Or, at least, give you a temp solution while MS figures it out.

  • Matt Soliva Profile Picture
    Matt Soliva 71 on at
    RE: Apps not showing in Office 365

    Hi Frank,

    I will post this one today. Thank you.

  • Matt Soliva Profile Picture
    Matt Soliva 71 on at
    RE: Apps not showing in Office 365

    Hi Lorne,

    I did the refresh and then empty cache hard reload 3 times already but it is still the same.

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Apps not showing in Office 365

    Hi,

    Maybe you can post this question in office 365 forum, I think you can get more professional answers:

    https://techcommunity.microsoft.com/t5/office-365/ct-p/Office365

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Frank Gong

  • Suggested answer
    AriaConsulting Profile Picture
    AriaConsulting 2,655 on at
    RE: Apps not showing in Office 365

    Hi Matt Soliva,

    Did you try to refresh the apps synch in the PowerApps maker portal? https://make.preview.powerapps.com/RefreshApps

    Try that and make sure to clear your cache on the machine and let me know if that helps.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Product updates

Dynamics 365 release plans