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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Error while opening a ...
Microsoft Dynamics CRM (Archived)

Error while opening a form

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Posted on by vandana a 875

Hi ,

am getting below error while i am opening a form :

an error has occured in the script on this page

Line: 68
Char:1
Error:'WebTrends' is undefined
 Code:0
URL: http://help.crm4.dynamics.com/help/5.0.9690.2589/1033/LIVE/content/source_ma_list_QuickCampagin.htm

when i used some scripts for some applications i dint get any error but from 2days am getting the above error.

 

i would be very much thankfull if anyone can solve it

thanks in advance

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  • Suggested answer
    Marius Agur Pedersen Profile Picture
    Marius Agur Pedersen 1,771 on at

    Hi.

    This is usually because the reference to a file is invalid.

    If nothing was changed then maybe some of the files you haved linked to have become unavailable.

    Try to open up your scripts and check for any dead References.

    - Marius

  • vandana a Profile Picture
    vandana a 875 on at

    Hi marius,

    It works fine for my colleagues . the error is only in my macine even i dint made any changes . am worried why this happens to me only

  • Marius Agur Pedersen Profile Picture
    Marius Agur Pedersen 1,771 on at

    Do you use different views than your colleagues or have different security roles?
    Can you install Internet Explorer Developer Toolbar (official Microsoft add-on for Internet Explorer 7+) and check for any errors on the form? It is available from the following URL: http://www.microsoft.com/en-us/download/details.aspx?id=18359 

    Also, which version of Internet Explorer are you using?

     

    - Marius

     

  • vandana a Profile Picture
    vandana a 875 on at

    Hi marius

    after installing this how can i identify errors. please suggest me and am using ie9

  • Marius Agur Pedersen Profile Picture
    Marius Agur Pedersen 1,771 on at

    You can find some very good documentation on how to use the developer tool from the following website (Internet Explorer Developer Website): http://msdn.microsoft.com/en-us/library/ie/gg589507%28v=vs.85%29.aspx

    I recommend that you learn to use this tool for general purpose website debugging, but for the question you've asked here I recommend you read the third part, "Using the F12 Tools Console to View Errors and Status".
    This console should give you an output of any reference errors and then let me know if you find anything.

    - Marius

  • Mohammad Atif Profile Picture
    Mohammad Atif on at

    Is this behavior you are facing from the CRM Outlook Client, IE or from both. If this is happening only from Outlook, from how many systems you are getting this error message and how many users are affected. Is that a CRM Online org or on premise?

    Thanks,

  • Ziqing Wang Profile Picture
    Ziqing Wang 10 on at

    Mohammad Atif,

    I noticed you were asking teh same question in a few threads if teh scripting error behavior is only from CRM outlook client or IE browser. I have the same issue when running javascripts from form onload. No error when using IE browser, but error occures when loading te form(account) from outlook client. I got a lot of complains from my client, so far I haven't find a answer.  This link has the anwser though not exactly for the same issue, I may try.

    community.dynamics.com/.../190697.aspx

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