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ReportDear All,
Our current version of RMS is 2.0.0110, is it advised for latest upgrade?
Thanks & Regards,
Upendra Nath M.
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Dear All,
Our current version of RMS is 2.0.0110, is it advised for latest upgrade?
Thanks & Regards,
Upendra Nath M.
*This post is locked for comments
RMS 2.0.2000 includes changes made by Microsoft to the RMS application. These changes were in response to changes mandated by the credit card industry for improved PCI compliance. Anyone in the retail industry who processes credit card transactions using the RMS application in a supported environment is encouraged to be minimally on RMS version 2.0.2000.
Any customer who intends to be EMV compliant which does require EMV capable credit card machines like the VeriFone MX 860 the Ingenico ISC 250 or 350 may require hotfixes above RMS 2.0.2000.
This POS software is supported until 2021.
Anyone presently considering adding more POS registers or incorporating Headquarters within their existing RMS environments, has until July of this year to purchase licenses for them.
No versions of Windows HOME is supported within a RMS environment ( RMS system requirements state professional or higher) only.
Windows XP is no longer a Microsoft supported operating system, it poses a security and data risk within you retail environment to both your data and your customers data.
RMS customers are strongly encouraged to replace any Windows XP hardware they may presently have with a supported and secure operating system. Please Note: Your existing RMS POS licenses are transferable to new hardware.
Any customer considering purchasing or upgrading to a Windows 8.1 or Windows 10 Professional or higher machine. If the machine is to host the primary database or a offline databases, that machine will require SQL Server 2008 R2 Express SP 3 or higher be installed.
RMS 2.0 is not compatible with Windows 8.1 or Windows 10 running SQL Server 2005 Express.
While other EMV compliant devices may exist or may be configurable, the three listed above are to date, the only three known working or tested devices with RMS.
For setup, configuration, installation and upgrades to include EMV processing and CC devices.
Microsoft encourages all RMS customers to obtain professional services from a Microsoft Partner, to reduce any potential loss of revenues or impact to your organizations business or workflow.
I hope this information proves useful to you and or helps clear up any questions anyone may have concerning this application and what is recommended. RMS has and will continue to remain a solid product, if it isn't maintained or updated you can anticipate you may have problems.
Professionally, I would prefer that not happens, that's why I provide recommendations here that I hope will help you or your business remain successful.
Hi Upendra.
Is it advised to upgrade to a recent/latest version of RMS or not, well, it depends on You. Since your version of the product, Microsoft have issued several service packs and feature packs, hotfixes also...
If I were You, I would talk to your RMS Partner to give you What´sNew documents that are in each upgrade. There You can see if those upgrades are good for your business needs, plans or actual problems. And then You can decide.
Hope this helps, A.
All updates and downloads are available from this website:
https://mbs.microsoft.com/customersource/Global/RMSPOS/downloads/hot-fixes/20SPHF-V2 In order to gain access to these files you will need an active Microsoft Maintenance Plan and login credentials. If you do not have a plan or access, you will need to obtain installation services from a Microsoft Partner.
Upendra, you may locate and verify your RMS version by opening Store Operations Manager or Administrator then click Help then select help and about. The most recent version is 2.0.2022 within that same window you will see a telephone number to the help desk to create a case. With a case open you may use it to obtain additional information about the upgrade process or you may obtain direction associated with who may assist you with this process.
I do hope this information proves useful to you, you may also use www.pinpoint.com to locate a Microsoft Partner who supports RMS.
Thank you, have a wonderful day.
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