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Bank reconciliation error - "remaining amount must be equal to..."

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Posted on 12 Sep 2023 13:41:13 by 5
We are processing a bank reconciliation and everything is working like normal, except that we are getting the following error message when trying to post the bank rec.

/Remaining Amount must be equal to '1337.3' in Bank Account Ledger Entry: Entry No.=127373. Current value is '0'./

What's strange is that that particular bank ledger entry (127373) was already reconciled in May, two months ago, with no issues. There isn't otherwise anything strange about that transaction.

Any thoughts on what could be causing this or what to look into?

Thanks
  • Suggested answer
    Tatan Camilo Profile Picture
    Tatan Camilo 4 on 09 Nov 2023 at 22:35:20
    Bank reconciliation error - "remaining amount must be equal to..."
    Hello Community.
     
    That happen when user apply many records against 1 record. The Sum of the many record overpass the amount from the bank account ledger entry.
     
    Probably, There are some error from Bank Account Reconciliation. Because Bank Account Reconciliation must not allow that the application overpass the Bank ledger entry. Even it is not allow that apply many to many records (Statements against Bank Ledger entries)
     
    I resolved this case unapplied the records and applying one more time with the correct sum.
  • Tatan Camilo Profile Picture
    Tatan Camilo 4 on 07 Nov 2023 at 21:00:40
    Bank reconciliation error - "remaining amount must be equal to..."
    Hello Everyone.
     
    I have the same problem here.
     
    I check the bank ledger entry, but the bank ledger entry have on remaining amount 2,443.71 same amount.
     
     
    Anyone have found how to solve this error.
     
    Thank you!!!

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