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Microsoft Dynamics CRM (Archived)

Report Viewer is blank/empty!

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ReportReport
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I have a user that is unable to see any content (of any type - just a blank screen comes up) in the "Report Viewer" when they run reports. It does not seem to be user access/security roles and other user are viewing reports fine.

Any suggestions/tips would be appreciated. I'm not a programmer, so please response in layman's terms if at all possible.

The following Error Report comes up:

Microsoft Dynamics CRM Error Report Contents

<CrmScriptErrorReport>
  <ReportVersion>1.0</ReportVersion>
  <ScriptErrorDetails>
   <Message>Type mismatch</Message>
   <Line>22668</Line>
   <URL>/_common/global.ashx?ver=-1469990519</URL>
   <PageURL>/crmreports/viewer/viewer.aspx?action=run&helpID=Activities.rdl&id=%7b753492d7-197d-e411-80d8-ac162db4bc36%7d</PageURL>
   <Function>execute(funAsyncCallbackFunction,timeout,ignoreExceptions)</Function>
   <FunctionRaw>function execute(funAsyncCallbackFunction,timeout,ignoreExceptions){var sXmlDocument=sXmlDocumentStart,noEx=IsNull(ignoreExceptions)?false:ignoreExceptions;oXmlHttp.readyState>0&&oXmlHttp.readyState<4&&this.Abort();oXmlHttp.onreadystatechange=null;for(var</FunctionRaw>
   <CallStack>
    <Function>execute(funAsyncCallbackFunction,timeout,ignoreExceptions)</Function>
   </CallStack>
  </ScriptErrorDetails>
  <ClientInformation>
   <BrowserUserAgent>Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)</BrowserUserAgent>
   <BrowserLanguage>en-US</BrowserLanguage>
   <SystemLanguage>en-US</SystemLanguage>
   <UserLanguage>en-US</UserLanguage>
   <ScreenResolution>1920x1080</ScreenResolution>
   <ClientName>Web</ClientName>
   <ClienState>Online</ClienState>
   <ClientTime>2016-04-13T17:18:21</ClientTime>
  </ClientInformation>
  <ServerInformation>
    <OrgLanguage>1033</OrgLanguage>
    <OrgCulture>1033</OrgCulture>
    <UserLanguage>1033</UserLanguage>
    <UserCulture>1033</UserCulture>
    <OrgID>{6B1697D1-3839-4E49-84C6-79342DEA0960}</OrgID>
    <UserID>{66FFF637-D3DE-E411-80FA-B4B52F67D6FE}</UserID>
    <CRMVersion>7.1.1.4463</CRMVersion>
  </ServerInformation>
</CrmScriptErrorReport>

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I have the same question (0)
  • Community Member Profile Picture
    on at

    Just doing a bit more checking and it looks like it might be in issue with the web browser. With Chrome the reports view fine but with IE 11.0.96 they do not show up. Can anyone confirm and let me know what specifically might be causing this? Thanks

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi Pete,

       Can you check that user's Internet options for IE? I believe you need the 'Enable Integrated Windows Authentication' setting checked.

    IE-Options.jpg

    John

  • Community Member Profile Picture
    on at

    I have the same problem. I check the IE-Setting, and it is checked. Any other options?

  • Community Member Profile Picture
    on at

    Try enabling all activeX related options in the IE. this might work.

    Open IE,

    Click Tools-->Internet Options

    Click on Security tab.

    Add the URL to trusted sites list.

    Then click on Custom Level in the bottom of the dialog,

    Enable all the Options under "ActiveX Controls & Plugins".

    This might fix the issue.

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