web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Answered

"O365 Sync. Management" Error -- Job Queue Entries

(0) ShareShare
ReportReport
Posted on by 3,530

Hi:

For the second time in Job Queue Entries, we have had to restart the O365 Sync. Management object due to the fact that "Error" appears for its status.

The complete error message shown below references Database Locks.

But, no records are in Database Locks.  We're thinking that the most likely cause of this error is that an update for Business Central ran last night.

In any case, is there an option to stop recurrence at dead hours?

Thanks!

John

O365-Sync-Management.jpg

I have the same question (0)
  • Suggested answer
    MahGah Profile Picture
    15,613 on at

    Hi

    This is may not be a solution that you are looking for. But since we know our "update" window is 12 am - 6 am then in Job Queue we set the Starting and Ending time as 6:30 am - 11:50 pm. This way recurrence only run between those hours and we ignore the update window. 

    We for sure have shorter window as well. For example for all approval we only run 7 am to 5 pm. 

    Also, you can select the days. in above scenarios we selected Mon-Friday or you can use 1D in next run. 

    if you are on SaaS then you can use this app for free if you need an email about failed job queue

    appsource.microsoft.com/.../PUBID.xtbc|AID.xtb_jqm|PAPPID.5c04d6dd-4068-4452-a57c-fa133edae8b8

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 2,003 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,225 Super User 2026 Season 1

#3
AndrewThomas81 Profile Picture

AndrewThomas81 1,192

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans