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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / "O365 Sync. Manag...
Small and medium business | Business Central, N...
Answered

"O365 Sync. Management" Error -- Job Queue Entries

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Posted on by john.ellis 3,518

Hi:

For the second time in Job Queue Entries, we have had to restart the O365 Sync. Management object due to the fact that "Error" appears for its status.

The complete error message shown below references Database Locks.

But, no records are in Database Locks.  We're thinking that the most likely cause of this error is that an update for Business Central ran last night.

In any case, is there an option to stop recurrence at dead hours?

Thanks!

John

O365-Sync-Management.jpg

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  • Suggested answer
    MahGah Profile Picture
    MahGah 15,583 on at

    Hi

    This is may not be a solution that you are looking for. But since we know our "update" window is 12 am - 6 am then in Job Queue we set the Starting and Ending time as 6:30 am - 11:50 pm. This way recurrence only run between those hours and we ignore the update window. 

    We for sure have shorter window as well. For example for all approval we only run 7 am to 5 pm. 

    Also, you can select the days. in above scenarios we selected Mon-Friday or you can use 1D in next run. 

    if you are on SaaS then you can use this app for free if you need an email about failed job queue

    appsource.microsoft.com/.../PUBID.xtbc|AID.xtb_jqm|PAPPID.5c04d6dd-4068-4452-a57c-fa133edae8b8

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