Most of my items are defined by item tracking. I have set up a Returns Location in my company because I never want the returned items to enter the regular sell from Location where they may accidentally be picked for another SO before they have been visually inspected and deemed appropriate for resale. However, when I process a Sales Return, I am not able to edit the original ship from Location code. The error message indicates: Item tracking is defined for item #### in the Sales Line. You must delete the existing item tracking before modifying or deleting the Sales Line.
This seems rather odd to me. I would think that most companies would like to set aside and visually inspect any returns before allowing them to be available for resale. Have I missed a set up somewhere that would allow me to have the lot tracked items returned to my Returns location and then reclassified to our sell from location?
Many thanks for your interest and help.
Linda
