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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Command Bar not appearing
Microsoft Dynamics CRM (Archived)

Command Bar not appearing

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Posted on by Community Member

Hello,

Our users have been reporting an issue where the command bar will sometimes not appear on the page. This issues seems to happen randomly and mainly occurs on the associated view for a custom entity relating to a contact. Users must refresh the page in order for the "Add New Record" button to be displayed.

We are currently on Dynamics CRM 2013 SP1 version number 6.1.4.145 and we have not made any customizations to the command bar.

Any information on what would be causing this to happen would be greatly appreciated.

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  • Suggested answer
    Nithya Gopinath Profile Picture
    Nithya Gopinath 17,078 on at

    Hi,

    See the links below.

    www.magnetismsolutions.com/.../command-bar-buttons-disappearing-in-dynamics-crm

    community.dynamics.com/.../118262

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    After some troubleshooting, we found that uninstalling CRM 2013 SP1 Update Rollup 4 fixed the issues we were experiencing with the command bar.

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