Our sales team wants to reach out to leads every three months. I am trying to write a query in the Advanced Find that results in all leads that have had no completed Activities since a certain date. Please help!
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Our sales team wants to reach out to leads every three months. I am trying to write a query in the Advanced Find that results in all leads that have had no completed Activities since a certain date. Please help!
*This post is locked for comments
Thanks Gretchen.
We went the plugin route and created a "Last Activity Date" field on the Lead. Having moved from SalesForce to CRM, the Sales team built their processes around that field. It seems a natural datapoint... I wonder why MS didn't do something similar.
Hi Tom,
You can run the out-of-the-box Neglected Leads report. You can also do your own queries. See this previous post.
community.dynamics.com/.../174323.aspx
And also this blog...
www.powerobjects.com/.../searching-for-accounts-contacts-without-opportunities
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