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Microsoft Dynamics CRM (Archived)

VAT Amount not displaying on VAT amount field when exporting invoice, Quote, Order to word document template

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Posted on by 3,065

Hi Everyone,

VAT Amount not displaying exporting invoice, Quote, Order to word document template.

I design a world template for printing the document above. After i exported to the world document, the VAT amount will show 0 figure.

Kindly help with the following statement above.

Thank you

Disu Ridwan

*This post is locked for comments

  • Ridwan Profile Picture
    3,065 on at
    RE: VAT Amount not displaying on VAT amount field when exporting invoice, Quote, Order to word document template

    I have created a lot of word template. will try and work with a new field and see if it will work if i exported the template again

  • Guido Preite Profile Picture
    54,077 Moderator on at
    RE: VAT Amount not displaying on VAT amount field when exporting invoice, Quote, Order to word document template

    I mean a brand new template, not exporting it

  • Ridwan Profile Picture
    3,065 on at
    RE: VAT Amount not displaying on VAT amount field when exporting invoice, Quote, Order to word document template

    I have created the template several time by exporting the it..

    Not clear it not populating the total tax amount.

  • Guido Preite Profile Picture
    54,077 Moderator on at
    RE: VAT Amount not displaying on VAT amount field when exporting invoice, Quote, Order to word document template

    strange, did you try to create a new word template? just in case the word template you are working on has some problems withe xml mapping

  • Ridwan Profile Picture
    3,065 on at
    RE: VAT Amount not displaying on VAT amount field when exporting invoice, Quote, Order to word document template

    Total Tax is what i refer to as VAT

  • Ridwan Profile Picture
    3,065 on at
    RE: VAT Amount not displaying on VAT amount field when exporting invoice, Quote, Order to word document template

    XML-VAT.PNGXML-VAT.PNG

    The following show the VAT from the invoice form on CRM and VAT on the word template

    Thank you

  • Guido Preite Profile Picture
    54,077 Moderator on at
    RE: VAT Amount not displaying on VAT amount field when exporting invoice, Quote, Order to word document template

    is it a custom field? because there isn't a standard field called VAT inside CRM.

    Beside, you should mention the logicalname (or the schema name) of the field, and not the label.

    do you see a value inside your form? can you post a screenshot of this field? can you post a screenshot of the word template (the xml mapping field area)?

  • Ridwan Profile Picture
    3,065 on at
    RE: VAT Amount not displaying on VAT amount field when exporting invoice, Quote, Order to word document template

    VAT

  • Guido Preite Profile Picture
    54,077 Moderator on at
    RE: VAT Amount not displaying on VAT amount field when exporting invoice, Quote, Order to word document template

    I write again my question:

    which is the exact field you added to the word template?

  • Ridwan Profile Picture
    3,065 on at
    RE: VAT Amount not displaying on VAT amount field when exporting invoice, Quote, Order to word document template

    I worked on business rule of VAT calculation on all the entity listed above. VAT field is not populating when i exported the document to word template.

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