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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Just installed Insight...
Microsoft Dynamics CRM (Archived)

Just installed Insights 4.0.1 and get "Webpage not found" error

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Posted on by HodgesW 410

Hi I just upgraded to the newest insight and now the webresource on the form always shows an error with "webpage not found".

I updated the webresource for insights 4.0 following this guide to set it up on the form: https://kb.insideview.com/hc/en-us/articles/222846827-Enabling-Insights-4-0-for-Custom-Forms-in-Microsoft-Dynamics-CRM-Online

Anyone else run into this or know a solution/things to check?

Thanks!

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  • Verified answer
    HodgesW Profile Picture
    HodgesW 410 on at
    RE: Just installed Insights 4.0.1 and get "Webpage not found" error

    Thanks for the reply! I just figured it out last week and realized that I accidentally did not name the webresource block correctly....

    So if anyone else has an issue out there and sees this -- be very careful!

    Also link to what you need in your security settings:

    https://kb.insideview.com/hc/en-us/articles/213747157-2013-15-16-Online-Installing-Insights-Powered-by-InsideView-in-Microsoft-Dynamics-365

  • Verified answer
    Brian Begley Profile Picture
    Brian Begley 870 on at
    RE: Just installed Insights 4.0.1 and get "Webpage not found" error

    There is an error in the Parameter for the control - 

    solutionVersion=4.01&crm_version=v123

     

     

  • HodgesW Profile Picture
    HodgesW 410 on at
    RE: Just installed Insights 4.0.1 and get "Webpage not found" error

    Anyone?

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