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Suggested answer

How to enter a phone number with an extension?

Posted on by 20

On the Customer Card, I'd like to enter a phone number which has an extension.  Typically this would be written like "555-5555 ext. 5.", but Business Central disallows the "ext" portion of that.  Is there an alternate standard way to denote an extension number?

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  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,171 Super User 2024 Season 2 on at
    RE: How to enter a phone number with an extension?

    Hi, This is standard processing. Although this field is Text type, but the system has an additional judgment.

    pastedimage1679016334575v1.png

    pastedimage1679016495849v3.png

    Hope this helps as well.

    Thanks.

    ZHU

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 32,748 Super User 2024 Season 1 on at
    RE: How to enter a phone number with an extension?

    You can use any other character than a letter to separate them f.ex #.

    Letters are not allowed in the phone numbers in Business Central.

  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 24,651 Super User 2024 Season 2 on at
    RE: How to enter a phone number with an extension?

    I use brackets as text is not allowed i.e. 555-5555 (5)

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