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Small and medium business | Business Central, N...
Suggested Answer

Intercompany auto creation of order is failing

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Posted on by 1,455

Dear folks

All the necessary setup is done for the intercompany transaction but works only some times. Majority of the times the transaction remains in Intercompany Inbox even though Auto Accept Transaction is enabled on the Intercompany Partners. 

Scenario:

Create a Sales Order for the IC Customer. When shipped the Sales Order, the order is automatically transferred based on the Intercompany Setup. We have enabled the Auto Accept Transaction for the IC Partners on the other company. Most of the time the transaction not accepted and sits in the Inbox transaction itself. Later manually we have to accept and do the necessary action.

Finding difficulty in debugging also because of the activity performed through task scheduler.

Does anyone have the same issue? Is there a problem in Task Scheduler?

Any suggestions would be highly appreciated!!

Cheers 

Avinash B

I have the same question (0)
  • Suggested answer
    Katrin Kinau Profile Picture
    Microsoft Employee on at

    Hi Avinash B,

    The ability to automatically accept transactions is currently limited to sales and purchase documents. If you post entries through a journal, they will not be automatically accepted.

    But for Sales and Purchase documents this should work and we are currently not aware of any general issues.

    But if I understand your scenario correctly, the issue happens for Sales Orders, where it should work.

    Since we need to know more about the setup and the data to investigate further, I would suggest to report this issue via a support incident to Microsoft CSS either via your partner or directly via your own partner account.

  • Avinash B Profile Picture
    1,455 on at

    Dear Katrin,

    Thanks for the reply.

    I will report an issue to provide more information regarding the issue.

    cheers

    Avinash B

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