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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Update users from Micr...
Small and medium business | Business Central, N...
Suggested Answer

Update users from Microsoft 365 not working for me.

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Posted on by Malles Desu 20

Hi,

After adding new users to License & Security Groups, I was running "Update users from Microsoft 365".

This process is running around 3 hours and showing the new/updates but at the end it is completing with message "0 out of XX updates been applied in Business Central. You can close this guide".

But this is working only for one Admin.

Any idea what permissions I am missing? or how to debug this issue?

Also, can we schedule "Update users from Microsoft 365" program to run every week to apply the changes every week? OR what is the best practice?Update-Users.docx

Categories:
Dynamics 365 Business Central
Dynamics 365 Business Central
I have the same question (0)
  • Suggested answer
    ew98000 Profile Picture
    ew98000 229 on at

    Are you using SUPER BLANK permissions? I always use SUPER permissions with company = blank when I run update users.

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 1,153 Moderator on at

    Have you assigned the individual users the correct licenses?

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 97,310 Super User 2026 Season 1 on at

    Hi, I have not encountered this problem.
    But if you have sufficient permissions and the correct license is assigned, and the problem persists, it is recommended to submit an SR to Microsoft for them to assist in the investigation.

    In addition, the BC21 Release Plan has the following new feature, I am not sure whether it is related to this problem.

    https://learn.microsoft.com/en-us/dynamics365-release-plan/2022wave2/smb/dynamics365-business-central/update-licensed-users-365-faster

    pastedimage1666138585433v1.png

    Hope this helps.

    Thanks.

    ZHU

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