web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Purchase Order Approva...
Small and medium business | Business Central, N...
Answered

Purchase Order Approval Workflow- PO raiser does not receive an email notification once the PO is approved.

(0) ShareShare
ReportReport
Posted on by Marlon Anthony 40

Hi All,

I need your support to resolve this issue in UAT where the PO is approved, PO raiser is not notified with an email. ( Approver receiving emails to approve)

Currently, I set up as below,

Workflow- 

When an event - An approval request is approved- >0- Send approval request for the record and create a notification.

Notification set up - Approval ' instantly. ( email)

Email account - SMTP 

TIA

  • Verified answer
    Maria Chambel Profile Picture
    Maria Chambel Microsoft Employee on at

    Hello Marlon, 

    Could you please try with the following setup?

    For Workflow Event: An a approval request is approved add the Response: "Create a notification for 1%" - enable Notify Sender and choose Notification Entry Type = Approval:

    pastedimage1631700791518v1.png

    You can add this response for On Condition Pending Approvals > 0 and in that case a notification will be sent to the Sender for every approval sent to a possible new approver or you can add this response for On Condition Pending Approvals = 0 and this way the sender is only notified once the document is finally approved.

    Note: the setup above is not available in NAV Versions.

    Hope it helps.

  • Marlon Anthony Profile Picture
    Marlon Anthony 40 on at

    Thanks Maria ! your solution worked !

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the August Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 740 Super User 2026 Season 2

#2
YUN ZHU Profile Picture

YUN ZHU 570 Super User 2026 Season 2

#3
Grigorios Mavrogeorgis Profile Picture

Grigorios Mavrogeorgis 291 Super User 2026 Season 2

Last 30 days Overall leaderboard

Featured topics

Microsoft Training Manuals

Product updates

Dynamics 365 release plans