web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM 2011 (on Premise) ...
Microsoft Dynamics CRM (Archived)

CRM 2011 (on Premise) rollup 12 Times / Cases / Service Activities Issues

(0) ShareShare
ReportReport
Posted on by Community Member

Is anybody else experiencing the times on service activities reverting back to 12 am so you have to scroll through the full listing each time?

Also, when completing service activities / cases they do not automatically close anymore, it stays on the screen greyed out and you have to click the X  on the window to close out.

Anybody else experiencing these issues on CRM 2011 RU 12 (5.0.9690.3236) On Premise? Anybody have any resolutions for these minor inconveniences?

 

 

*This post is locked for comments

I have the same question (0)
  • AaronRic Profile Picture
    AaronRic 10,035 on at

    Hi Ryan. In order to get the right priority on this, please create a case with our CRM support team so that they can move forward with testing this issue. There was another post on the forums in regards to closing service activities; however, they have not yet created a case. In order to track these new Update Rollup issues, I request that you create a case.

  • Dane Tyler Profile Picture
    Dane Tyler 5 on at

    Hey Aaron, how can someone see if this issue was ever entered as Case and being actively worked on? Thanks

  • AaronRic Profile Picture
    AaronRic 10,035 on at

    Yes, this has been logged as an investigation. There are no current updates on it at this time

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
JS-09031509-0 Profile Picture

JS-09031509-0 3

#2
AS-17030037-0 Profile Picture

AS-17030037-0 2

#2
Mark Eckert Profile Picture

Mark Eckert 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans