Integration issue with SAGE

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Posted on by Manish Ratan

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Hello All,

i am using BC SaaS Version and trying to integrate SAGE API, but getting below error.

“There was an error while executing the HTTP request, error request: SecureConnectionError. Make sure you are connecting to a valid endpoint.
HTTP error 0 NavHttpClient Request Failed”

I assume that SAGE supports TLS1.1 & 1.2 version & BC Supports TLS1.2 & higher. It must be conflicting with TLS1.1 version. Please advice.

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Dynamics 365 Business Central

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Pallavi Phade 661 on at

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Integration issue with SAGE

Namaste Manish

This error usually comes up in Business Central when calling APIs or external endpoints using HttpClient

Since your BCE is in SAAS , below might be reasons for failure .

1) Check API endpoint in browser or Postman → it should be reachable via https://

2)API endpoint might have an expired or self-signed certificate.

3)If the external API only supports TLS 1.0 or 1.1,1.2 , BC SaaS will always fail with SecureConnectionError.

4)Outbound HTTPS request might be blocked by firewall or proxy

For Point No 3 ,

Ask your Vendor to to enable TLS 1.2+ on their server. Recently we asked for NAV /BCE Customers to do the same

If you feel this is helpful , please verify the same .

Regards

Pallavi Phade

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