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Microsoft Dynamics CRM (Archived)

Does CRM API Trigger Oncreate workflows

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Posted on by 188

Currently in our system we have we have a custom entity that normally is created from an external application that uses the CRM SDK Api to create the entities.

We currently have a workflow set up to run when said custom entity is created to check if it should be active and changes it accordingly. 

This works when creating the record in the CRM but doesn't seem to run when its created through the external application. 

Does anyone know how to get this workflow to be triggered from this creation of the record?

targetWorkflow.jpg

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  • Verified answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello,

    Deactivate workflow, check "Scope" to Organization, publish workflow. That should fix your issue.

  • Jerett Crumbley Profile Picture
    188 on at

    Thanks, I've tested in our dev system and works. Now I can deploy to Prod.

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