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ReportIs it possible to add a customized entity to the product hierarchy for example:
Product Family > Product Model > Product
:O)
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Is it possible to add a customized entity to the product hierarchy for example:
Product Family > Product Model > Product
:O)
*This post is locked for comments
Hi Magstar1977,
Please refer to this article to know how to create or edit 1:N relationships between entities: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/create-and-edit-1n-relationships
Because the Hierarchy view only supports parent-child relationship between the same entity. For example, Primary Account > Sub Account, this is OK. However, Product and Product Model are two different entities.
Note that Product Family is actually the Product entity, so we can see Product Family and Product in the Hierarchy view.
Please refer to this article to know how about hierarchical: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/basics/hierarchical-relationship
Hope this helps.
Best Regards,
Lu Hao
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