SAF-T for cash registers

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Posted on by Mats K.

Hi!

I'm currently working on implementing SAF-T for cash registers (In Norway) at a customer, but I've run into a problem.
As far as I understand, the SAF-T Cash regsiter report should contain all transactions from the POS, including sales, returns, X-report print etc., but in my case it only shows voided lines and log on/off.

I have done the set-up accordingly to the microsoft documentation. (https://docs.microsoft.com/en-us/dynamics365/commerce/localizations/emea-nor-cash-registers)

Does anyone know what I might have missed? Is there any parameters I don't know about?

Thanks in advance

Best regards
MK

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Ramune Microsoft Employee on at

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Hi Mats,

there are doc for this feature:

docs.microsoft.com/.../emea-nor-cash-registers

docs.microsoft.com/.../emea-nor-loc-deployment-guidelines

I think you checked the firs one.

If you created some sales transactions, how did you pay them? Cash or some other payment methods?

Only transactions for cash sales should be included.

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Mats K. 87 on at

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Hi Ramune,

We had a copy from the production environment to our test environment, so all kinds of transactions should be included. For now I only get Log on, Log off, Item Void and Transaction Void.

I exepect to find Cash Transactions, Print of X/Z-reports, Open Drawer and so on.

MK

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Ramune Microsoft Employee on at

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Hi Mats,

can you please try to create some NEW sales transactions and pay Cash, complete the day and try SAF-T again only for one day?

Please share the results.

Also let me know your D365 version.

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Mats K. 87 on at

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Hi,

We're 10.0.22 (update 46).

I did these transactions:

And I got this result in the SAF-T report:

Still only log on/off.

MK

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Ramune Microsoft Employee on at

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Hi Mats,

Do you do such steps like below?

1. Post Cash sales

2. Run X-report / Z-report

3. Close Shift

AX-Retail headquarter

4. Run P job

5. Validate Shifts - Shift been closed

6. Generate SAF-T cash register

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Mats K. 87 on at

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Hi Ramune,

That is correct. I also tried to generate the SAF-T Cash Register before and after I validated the store transactions, before and after I calculated/posted the transnational statement, and before and after I calculated/posted the financial statement.

The report still just had log on/off.

MK

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Ramune Microsoft Employee on at

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Hi Mats,

we are not aware about such issue from other customers. If you will not get help from the community, please create a support ticket so we can investigate and assist you.

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