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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Not able to create San...
Small and medium business | Business Central, N...
Suggested Answer

Not able to create Sandbox Successfully

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Posted on by Indira88 990

Hi ,

I am not able to refresh the sandbox from production since the update to version 19.Every time I create a sandbox it takes by default the Cronus , USA.If I take a detour and do Restore to Sandbox the restore fails with the following Error. Please help.

Operation Type: RestoreAzure AD tenant ID: 7a51dde9-9763-4412-8772-ee1e994981d3Created by: i.mukherjee@DanieliTaranis.onmicrosoft.comOperation ID: 7bcef532-a8eb-4140-b565-7d01f0c02347
Operation Details:Status: FailedError: Something went wrong. Try running the operation again. If the issue persists, please contact Microsoft Support and provide the Operation ID with the request.

Restore to environment name: DT1SandboxRestore to environment type: SandboxRestore point-in-time: Invalid Date

Regards,

Indira

I have the same question (0)
  • Suggested answer
    Rob F. Profile Picture
    Rob F. 516 on at

    Hi Indira,

    Did you try contacting Microsoft Support like it says in the error message?

    pastedimage1638216254858v1.png

  • Indira88 Profile Picture
    Indira88 990 on at

    I was however able to copy the environment into  a Sandbox.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 99,055 Super User 2026 Season 1 on at

    Hi, I tried it in my test tenant and there was no problem. So I suggest you contact Microsoft support.

    pastedimage1638231230595v1.png

  • Community Member Profile Picture
    Community Member on at

    Can you please update your version on the app.json file?

    version: 1.0.0.0.1 something like that then publish your code to a sandbox.

  • Indira88 Profile Picture
    Indira88 990 on at

    Hi, Thank you for the update the issue seems to be there now even for copying of Sandbox the problem exists When I am trying to create a sandbox it is creating one without copying the prod version taking me to the Cronus comapny by default.

    Regards,

    Indira

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